Privacy Policy

Last updated: September 14, 2026 · Effective: September 14, 2026

Community Auto, Inc. (“Community Auto,” “we,” “us,” or “our”) operates the website at https://communityautoinc.com (the “Site”). This Privacy Policy explains what information we collect when you visit the Site or do business with our shop, how we use it, who we share it with, and the choices you have.

By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

1. Introduction

Community Auto is an independent auto repair shop located at 1925 S Timberline Rd, Fort Collins, CO 80525. We collect only the information we need to communicate with you, schedule and perform vehicle service, and run our business. We do not sell your personal information.

This policy applies to information collected through the Site, by phone, by text message, by email, and in person at our shop.

2. Information We Collect

Information you give us directly

When you request an appointment, ask a question, request a quote, apply for financing, or sign up for updates, you may provide:

• Your name, phone number, email address, and mailing address
• Vehicle information such as year, make, model, mileage, VIN, and license plate
• A description of the service you need or the issue you’re experiencing
• Your preferred contact method and appointment times
• Payment information when you pay for service (processed by our payment provider; we do not store full card numbers on the Site)

Information collected automatically

When you visit the Site, our systems may automatically record:

• Your IP address, browser type, device type, and operating system
• The pages you view, how long you stay, and the site that referred you
• Approximate location based on your IP address
• Cookie and similar identifiers (see Section 6)

Information from other sources

We may receive information about you from third parties such as our appointment scheduling provider, review platforms, our financing partners (if you apply for financing), and vehicle history or parts services used in the course of repairing your vehicle.

3. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and remind you of appointments
• Diagnose and repair your vehicle and keep accurate service records
• Send estimates, invoices, and service updates
• Respond to your questions and requests
• Send service reminders, maintenance tips, and occasional promotions (you can opt out at any time)
• Improve the Site and understand how visitors use it
• Protect the Site and our business from fraud, abuse, and security threats
• Comply with legal obligations, including Colorado’s Motor Vehicle Repair Act requirements for written estimates and authorizations

Text messages (SMS)

If you provide your mobile number and opt in, we may send text messages about appointment confirmations, vehicle status, and service reminders. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for assistance. Your consent to receive text messages is not a condition of purchasing any service. We do not share your mobile number or SMS consent with third parties for their own marketing purposes.

4. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share it only in the following situations:

• Service providers. Companies that help us run our business — such as our appointment scheduling software, shop management system, payment processor, email and text-messaging platforms, website hosting, and analytics providers. These providers may use your information only to perform services for us.
• Financing partners. If you apply for financing through a link on the Site, your application goes directly to the lender, whose own privacy policy governs that information.
• Parts and warranty providers. When needed to order parts or process warranty or extended service contract claims for your vehicle.
• Legal requirements. When required by law, subpoena, court order, or to protect the rights, property, or safety of Community Auto, our customers, or others.
• Business transfers. If Community Auto is sold, merged, or transfers assets, customer information may be transferred as part of that transaction.

5. Your Rights and Choices

• Access and correction. You may request a copy of the personal information we hold about you or ask us to correct it.
• Deletion. You may ask us to delete your personal information, subject to our need to keep service records for legal, warranty, and accounting purposes.
• Marketing opt-out. You can unsubscribe from marketing emails using the link in any message, or reply STOP to opt out of text messages. We will still send transactional messages about active service work.
• Do Not Track. The Site does not currently respond to browser “Do Not Track” signals.

To exercise any of these rights, contact us using the information in Section 7. We may need to verify your identity before responding.

Colorado residents. The Colorado Privacy Act gives certain rights to residents when a business meets specific data-volume thresholds. Regardless of whether those thresholds apply to us, we will honor reasonable requests to access, correct, or delete your personal information as described above.

6. Cookies and Analytics

The Site uses cookies and similar technologies to remember your preferences, understand how visitors use the Site, and measure the effectiveness of our advertising.

• Essential cookies are required for the Site to function.
• Analytics cookies (such as Google Analytics) help us see which pages are useful and how visitors find us. Google may use this data according to its own privacy policy.
• Advertising cookies (such as Google Ads or Meta Pixel, if used) help us show relevant ads and measure whether our advertising is working.

You can control cookies through your browser settings. Disabling cookies may affect some Site features. You can opt out of Google Analytics using Google’s browser add-on at https://tools.google.com/dlpage/gaoptout.

7. Contact Us

If you have questions about this policy or want to make a request about your information, contact us:

Community Auto, Inc. 1925 S Timberline Rd Fort Collins, CO 80525 Phone: (970) 484-7556 Email: [info@communityautoinc.com]

Additional Information

Children. The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

Security. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-party links. The Site may link to other websites, including financing partners, review platforms, and parts suppliers. We are not responsible for their privacy practices.

Changes to this policy. We may update this policy from time to time. The “Last updated” date at the top shows when it was most recently revised. Continued use of the Site after changes are posted means you accept the updated policy.